Privacy Policy – Every Needs

Effective Date: 27.01.2026

Welcome to Every Needs (“we,” “our,” “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit our website, place an order, contact us through WhatsApp, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

A. Personal Information

When you place an order, contact us, or submit an inquiry, we may collect:

Full name
Mobile phone number
Email address (if provided)
Shipping and billing address
PIN code
Order details and purchase history

B. Device and Technical Information

When you browse our website, we may automatically collect:

IP address
Browser type and version
Device type
Operating system
Website pages visited
Date and time of visits
Referring website information

C. Communication Information

If you contact us through WhatsApp, email, phone, contact forms, or social media channels, we may collect:

Messages exchanged
Contact details
Customer support requests
Order-related communications

D. Marketing and Analytics Data

Through cookies and tracking technologies, we may collect information about:

Website interactions
Product views
Cart activity
Purchase behavior
Advertising engagement

This may include data collected through Meta Pixel and similar analytics tools.

2. No Account Required Checkout

Every Needs allows customers to place orders without creating an account.

When you place an order as a guest, we collect only the information necessary to process, deliver, and support your purchase. We do not require account registration for order completion.

3. How We Use Your Information

We use your information for legitimate business purposes, including:

Order Processing

Confirming orders
Arranging shipment and delivery
Managing Cash on Delivery orders
Processing returns and replacements

Customer Support

Responding to inquiries
Providing order updates
Handling complaints and support requests
Communicating via WhatsApp, email, or phone

Website Improvement

Understanding customer behavior
Improving website functionality
Optimizing user experience

Marketing and Advertising

Measuring advertising performance
Retargeting visitors through advertising platforms
Showing relevant advertisements

Fraud Prevention

Detecting suspicious activity
Preventing fraudulent transactions
Reducing fake or abusive COD orders

4. WhatsApp Communication and Data Usage

Every Needs may use WhatsApp Business to communicate with customers regarding:

Order confirmations
Shipping updates
Delivery notifications
Customer support requests
Replacement or return assistance
Promotional offers (where permitted)

Messages exchanged through WhatsApp are subject to WhatsApp’s own privacy practices and policies.

We do not sell WhatsApp communication data to third parties.

Customers may request that communication be discontinued at any time by contacting us.

5. Cash on Delivery (COD) Orders

For Cash on Delivery orders, we may verify customer details before dispatching products.

This may include:

Phone verification
Order confirmation calls
Address verification
Fraud-prevention checks

Such verification helps reduce fraudulent or fake orders and ensures successful delivery.

6. Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar technologies to:

Remember user preferences
Analyze website performance
Improve browsing experience
Measure marketing effectiveness

You may disable cookies through your browser settings; however, some website features may not function properly.

7. Meta Pixel and Advertising Technologies

We use Meta Pixel and related advertising tools provided by Meta Platforms, Inc.

These technologies help us:

Understand visitor behavior
Measure advertising performance
Track conversions
Create remarketing audiences
Deliver relevant advertisements

Meta may collect certain information according to its own privacy policies.

Information collected may include:

Pages viewed
Products viewed
Actions taken on the website
Device and browser information

We do not receive personally identifiable information directly from Meta Pixel reports.

Users can manage advertising preferences through their Meta/Facebook account settings.

8. Third-Party Sharing of Information

We do not sell customer personal information.

However, we may share information with trusted third parties when necessary for business operations.

These may include:

Delivery and Logistics Partners

For order fulfillment and delivery.

Payment Service Providers

For payment processing where applicable.

Marketing and Analytics Providers

Including Meta Pixel and website analytics services.

Technology Service Providers

Such as website hosting, customer support tools, and communication platforms.

Legal Authorities

When required by law or to protect our legal rights.

All third-party service providers are expected to maintain appropriate security and confidentiality measures.

9. Data Retention

We retain personal information only for as long as necessary to:

Fulfill orders
Provide customer support
Meet legal obligations
Resolve disputes
Prevent fraud

Information that is no longer required may be securely deleted or anonymized.

10. Data Security

We implement reasonable technical and organizational measures to protect personal information against:

Unauthorized access
Loss
Misuse
Disclosure
Alteration

While we strive to protect your information, no internet-based transmission or storage system can be guaranteed to be completely secure.

11. Your Rights

Subject to applicable laws, you may request:

Access to your personal information
Correction of inaccurate information
Deletion of information where legally permissible
Withdrawal of marketing communications

To exercise these rights, please contact us using the details provided below.

12. Children’s Privacy

Our website and services are not intended for children under 18 years of age.

We do not knowingly collect personal information from minors.

If we become aware that such information has been collected, we will take appropriate steps to remove it.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes will become effective upon posting the revised version on this page.

Customers are encouraged to review this policy periodically.

14. Contact Information

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Every Needs

Email: support@everyneeds.in

Website: everyneeds.in

WhatsApp Support: [Insert WhatsApp Number]

Business Hours: Monday to Saturday, 10:00 AM – 6:00 PM IST

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

Every Needs
📧 Email: contact@everyneeds.co.in
🌐 Website: www.everyneeds.co.in